About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Channel Service Manager - Agency Worker

Milan, Italy

Main Responsibilities:

• Be responsbile for Services partners relationship and customer satisfaction, be the interface for the services partners and key Installers too.
• Establish the operation system for the corresponding service partners, continuously improve the business efficiency of service partners through partner certification, authorization, and appraisal, and ensure business compliance.
• Develops talent development strategies, partner capability frameworks, and course systems for service partners, and supports the development, construction, and operation of partners' training services based on the unified partner enablement platform.
• Be responsible for the quality and security qualifications of the corresponding service partners during business implementation, process review and improvement, and implementation of cyber security and privacy protection compliance and information security.
• Develop Installers to participate with Huawei certification and enablement Training through program policy adaption and incentive related evaluation. Focus on service partner operation and satisfaction assurance to improve installers experience & service quality.
• Evaluation for current service partners and working on filling and enhancing the gaps for a better future appraisal
• Listen to the parner and guide them closely step by step to become a solid channel service partner

Requirements:

• Bachelor’s degree or equivalent experience in the photovoltaic field, with a solid foundation in industry practices and trends.
• Ability to autonomously develop and manage customer relationships as well as establish strong partnerships within the ecosystem.
• Strong knowledge of the solar market and related industries, with the ability to navigate evolving market dynamics and identify new opportunities.
• Technical expertise is a plus, but not essential; a willingness to learn and adapt to technical challenges is highly valued.
• Excellent communication and presentation skills, with the ability to effectively convey complex ideas to diverse audiences.
• Native Italian speaker, fluent in English, with strong interpersonal skills to foster collaboration and maintain professionalism under pressure.

What We Offer: We offer you an agency worker contract, an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.

Important: To be considered for this role, applicants must be eligible to work and live in the job location.

Huawei is committed to grant equal employment opportunities for all employees and applicants for employment regardless of (race and) ethnicity, religion, gender, sexual orientation, nationality, age, pregnancy or disability. We believe that diversity enriches our organization and it’s a key for our success as a firm. Equal employment opportunities cover all employment programs, management practices and decisions including recruitment, promotions, transfers, training and career development.

Privacy Statement:

We are committed to protecting your privacy by following the local legal data privacy legislation. By applying to this position at Huawei, you are giving us your consent to process your data. Please note that your data will be treated confidentially and securely.

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