Job Title: Photovoltaic Field Service Engineer (Agency Worker)

Job Location: Rome, Milan (Italy)

Main Responsibilities:

• Service Strategy: Develop and refine service strategies by proactively collecting and analyzing customer service requirements, and tailoring strategies to support specific country-level market dynamics and regulations.
• Installation/Commissioning Instruction: Conduct comprehensive installation and commissioning training programs for customers and certified installers, ensuring the safe, reliable, and proper deployment of all Huawei equipment. This includes hands-on workshops, detailed instructional materials, and certification processes to maintain high quality and safety standards.
• Troubleshooting for Malfunctioned Equipment: Provide multi-channel technical support for equipment malfunctions, utilizing both remote diagnostics and on-site services to quickly and accurately identify the root cause of a fault. Guide customers and maintenance personnel through a clear, step-by-step process to restore equipment functionality and minimize downtime.
• Hardware Replacement: Execute a streamlined hardware replacement process that includes the safe disassembly of faulty equipment, the professional installation and validation of replacement units, and a clear procedure for the return of defective parts to Huawei for analysis and quality control.
• Preventive Maintenance: Implement a proactive preventive maintenance program based on both scheduled routines and data-driven insights. This includes a comprehensive set of tasks such as solar system performance testing, historical alarm analysis, physical inspection of cable connections, and regular export of inverter logs to ensure optimal system health and prevent potential failures.

Requirements:

• Proven professional experience in the solar or inverter industry, specifically in roles related to field service, technical support, or installation and commissioning.
• Strong expertise in diagnosing and troubleshooting equipment malfunctions, performing hardware replacements, and executing preventive maintenance tasks for solar inverters.
• Demonstrated interest and enthusiasm for renewable energy technologies, including photovoltaic systems, inverters, data centers, electric mobility, site power facilities, or embedded power systems
• Strong analytical, problem-solving, and organizational skills, with the ability to manage cross-project tasks and stakeholder needs. Excellent communication and teamwork abilities.
• Language Requirements: Good command of English and fluent in Italian

What We Offer: We offer you a one-year fixed term agency worker contract, an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.

Important: To be considered for this role, applicants must be eligible to work and live in the job location.

Huawei is committed to grant equal employment opportunities for all employees and applicants for employment regardless of (race and) ethnicity, religion, gender, sexual orientation, nationality, age, pregnancy or disability. We believe that diversity enriches our organization and it’s a key for our success as a firm. Equal employment opportunities cover all employment programs, management practices and decisions including recruitment, promotions, transfers, training and career development.

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

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